Delivery and Returns

Delivery

  • Orders entered in our system up to 17:00 CET are generally dispatched the same day after receipt of payment.
  • Apart from 17:00 CET are shipped out on the next business day.
  • The shipment of your order is done by courier companies (ACS, Speedy, Tip-Top, etc.) with delivery time 1-2 days, OR carrier, OR full truck (if overweighted) AFTER MUTUAL AGREEMENT with the buyer.
  • In special cases upon buyer's request can be used other delivery modes with additional cost.
  • We use the best possible packaging methods in order to have your items delivered to you in perfect condition. Special treatment and special packaging (according to international practice) are used for fragile/perishable products.
  • GOODS TRAVELING WITH RISK AND ON BEHALF OF THE BUYER. DEPARTS FROM OUR LOCATION IN SAFE PACKAGING (as described above) AND WE HAVE NO LIABILITY FOR ANY DAMAGES OR LOSS DURING TRANSPORTATION.

Returns

  • If you ordered something wrong you can return it and be replaced with the correct one.
  • Before returning, it is necessary to contact us to arrange and give you a Return Authorization Code (RAC).
  • Returning product(s) must be in their original packaging, undamaged, not opened and not used..
  • FOR SAFETY REASONS AND FOR YOUR QUALITY PROTECTION, RETURNS OF ELECTRONIC PARTS (e.g. circuit or control boards) ARE NOT ACCEPTED.